TradeNuro Support
We’re here to help.
Frequently asked questions
Subscriptions and billing
- Subscriptions bought in the iPhone app are billed by Apple. Web subscriptions bought at Account are billed by NUTRAVESSA LLC via Stripe (card) or by Shahid Anwar General Trading LLC via PayPal, and are managed or cancelled on that page (card plans: “Manage billing” for card updates and invoices). Web subscriptions are non-refundable; cancel anytime and keep access until the end of your paid period.
- App Store subscriptions: manage or cancel in Settings → your name → Subscriptions on your iPhone, or in TradeNuro: Settings → Manage subscription.
- App Store refunds: request at reportaproblem.apple.com.
How do I restore purchases?
TradeNuro → Settings → Restore Purchases (sign in with the same Apple ID).
How do I delete my account?
TradeNuro → Settings → Delete account. This doesn’t cancel an App Store subscription.
Lost a device?
TradeNuro → Settings → Security → Sign out of all devices.
About the data
- Signals and charts use end-of-day prices, and every screen shows the session date.
- TradeNuro doesn’t provide real-time quotes or place real trades.
- Paper trading uses virtual money only.
See also our Privacy Policy and Terms of Use.